FAQs
Appointments, Confidentiality, Insurance

(Go to the LINKS page for information about EMDR,
Addictive Behaviors, Midlife, Feelings, and Letting Go.)

 How do I set up an initial appointment?   Call (831.624.5773),  or use the Contact Page.  I will contact you personally, answer your questions, and better understand how I might help you.  

Our work together may be brief, long-term, or somewhere inbetween.  It depends upon your goals, the nature of the concern or difficulty you are experiencing, and how long it has been an issue for you.   I check in with you about what is working well and where shifts in our work may be appropriate.  If you are a couple seeking support, click here.

What about confidentiality? As an experienced clinician, I take client privacy very seriously.  I will not discuss you with anyone without your express, written permission.  All records and information will be kept strictly confidential within the limits of the law.  There are certain situations involving abuse, neglect, or the intent to harm oneself or others which I am legally required to report.
   If you choose to use insurance, your company requires that I submit a diagnosis with appropriate codes.  They have the right to request other information about your therapy or counseling process.  This information becomes part of their database.  Thus, there is some compromise to your confidentiality when using your insurance.

What about insurance?    I am a preferred provider for Aspire/Coastal TPA, MHN, Anthem Blue Cross, and MBIPA. Most other insurance companies, however, offer reimbursement for my services as an "out-of-network provider".  You are responsible to verify your policy's benefits and limitations.  If you choose to use insurance other than those named above, you will pay my full session fee at each visit, and I will give you a claim form to submit to your insurance company for reimbursement.   
"My Insurance Checklist" will help you be fully informed about the outpatient mental health benefits of your policy.  Have it handy when you call your insurance company for current policy benefits.

Why do people choose self-payment (vs. insurance) for therapy?   Many of my clients choose self-payment (vs. insurance) to maintain confidentiality, and you may prefer this, too.  "Private pay" gives you personal control, freedom, and privacy.  You are free to choose your own therapist, and the type and length of therapy that fits your personal needs. Your sessions do not need to be "medically necessary," as required by insurance  companies.  

This means that, if you choose, the focus of your sessions can be on coaching, personal growth, communication skills, and/or self-esteem, as well as on therapy.  Insurance companies will only cover services that they consider to be "medically necessary."  With private pay, your therapy is completely confidential.  Your mental health services will not become part of your insurance company's database.

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MarthaElin Mountain, Ed.D., M.A., MFT Therapist Carmel Therapist

MarthaElin Mountain, Ed.D. M.A., MFT
Therapist  •  Consultant  •  Author  •  Presenter
831.624.5773    •    MEMdocMFT@gmail.com
Licensed MFT
Doctor of Education

Midlife and Beyond
Consultant and Counselor
 Healing  •  Growth  •  Clarity  •  Confidence
for Your Life, Midlife, and Relationships
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